IT Support Manchester, Liverpool and the North West.

We provide IT Support in Manchester, Liverpool and across the North West. IT Outsourcing is a cost effective method of meeting your companies IT support needs. Outsourcing your IT support to Novem will free up your staff to do what they're trained to do. Let us manage your IT and take the stress away.

Novem have offices in Manchester and Liverpool and use a combination of onsite response, remote support technology and proactive analysis to provide all the benefits of an in house IT Support department, at a fraction of the cost.

Virtual IT Department - Novem support and maintain your systems, reduce your risk of data loss and reduce the stress caused by unreliable and unstable systems.

Through automation of the day-to-day management of systems we are able to provide a large proportion of IT services remotely, without compromising the quality of the support. By applying standards, processes and policies we are able to control the environment and manage IT more effectively.

Increased IT reliability and availability
By implementing rock-solid IT standards and controlled management processes we are able to increase the reliability and availability of servers and workstations, leading to greater productivity and higher customer satisfaction.

High quality support in Manchester, Liverpool and the North West
Novem provide a high quality solution delivered under an ISO 9001:2000 quality management system and developed in accordance with ITIL best practice.

Cost-effectiveness
We work more efficiently and cost-effectively by using proven technology to automate IT management processes and by carrying out day-to-day tasks remotely.

IT Support Flexibility
Novem operate a framework of components that can be selected independently, allowing customers to decide how much or little support is required.

Control your IT
Novem gives the customer complete control of their IT, providing real-time system availability information, plus full details of all service requests and how they have been resolved.

IT Performance management
Novem provide services through a comprehensive Service Level Agreement that presents the full details of each service as well as a set of tailored response times. This means that IT services can be tuned to meet the needs of the business, and most importantly, that IT performance can be measured against pre-determined criteria.

To find out more about this contact our Manchester office on: 0844 800 6511 or use our general contact form HERE.

IT Support Manchester & Outsourcing