Despite the huge benefits of remote desktop support, sometimes you want to see someone in person who’ll look at your systems and actively advise you on where things can be improved.
A proactive onsite visit will go through a thorough system checklist helping us make sure your IT Systems issues are identified before they become problems. Every visit is followed by a status report giving you a record of work carried out and areas that could be improved. That means you keep your office running smoothly and efficiently.
"Novem provides enterprise-grade IT Support Services to growing companies. Our advanced service delivery platform - based on real-time network monitoring, ensures maximum application availability and optimal network performance, leading to an efficient and productive work environment."
All of this delivered for a flat monthly fee, 24x7x365 Support, and adhering to strict security standards, from our advanced Network Operations Center .
practices true "managed services" across all our client engagements, built on a strong foundation of technology, people, and processes. Proactive management and preventative maintenance of IT Systems over the traditional break-fix approach, enables us to minimize downtime and maintain a healthy network.
Baseline Managed Services
- Real-time Network Monitoring
- Windows Administration
- Asset Inventory
- Security Administration
- Anti-Virus Management Management
- Security Patch Management
- Disk Cleanup & Defrag
- Windows Event Log Monitoring
- User Account Administration
- Scheduler Server Restarts
- Monthly Reporting
- Quarterly Network Review
- Microsoft / 3rd Party Application Support
- Backup & Recovery
- Database Management
- Migration/Application Upgrades
- Network Device Management
- Linux Server Management
Our certified engineers can also help maintain, manage, upgrade or migrate your critical business applications like Active Directory, Exchange Server, Sharepoint Server, Small Business Server (SBS), DHCP and DNS, File Server, Anti-Virus Server, WSUS Server, Backup Execution and Management, Database Management, and Linux Server Management.
To find out more about this contact us on: 0844 800 6511 or use our general contact form HERE.