The client’s entire business system was hosted locally, but the system was extremely unreliable with no fault tolerance. This meant that any unexpected system failures had a real impact on their business’ performance.
Novem Ltd implemented an offsite remote backup solution. This included an offsite hot standby virtualised server, with a 24/7 uptime data centre. The system is monitored on a daily basis, with regular performance reports sent to the client. The system is extremely reliable, with no outage in the past 12 months.